Privacy Policy

Introduction

Pacific Coast Signing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile notary services or visit our website.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Identification documents (as required for notarization)
• Signature specimens
• Address and location information for mobile services
• Payment information
• Any information contained in documents you present for notarization

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and perform notary services
• Verify your identity as required by law
• Communicate with you about appointments and services
• Process payments for our services
• Maintain records as required by state notary laws
• Improve our website and services
• Respond to your inquiries and requests
• Comply with legal obligations

Legal Requirements for Notaries

As a commissioned notary public, we are required by California state law to maintain a journal of all notarial acts performed. This journal includes:

• Date and time of the notarization
• Type of notarial act performed
• Type of document notarized
• Signature of the signer
• Method of identification used
• Thumbprint (for certain documents as required by law)

These records must be maintained for the period required by state law and may be subject to inspection by authorized government officials.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Legal Requirements: When required by law, court order, or government request
• Service Providers: With trusted third parties who assist us in operating our business (payment processors, scheduling software)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information (subject to legal retention requirements)
• The right to opt-out of marketing communications

Please note that certain information must be retained as required by notary laws and cannot be deleted upon request.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt-out of the sale of personal information (we do not sell personal information).

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: